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ПрограммированиеConfiguration Management: Expert Guidance for IT Service Managers and Practitioners

Configuration Management: Expert Guidance for IT Service Managers and Practitioners

Название: Configuration Management: Expert Guidance for IT Service Managers and Practitioners
Издательство: British Infоrmatics Sоciety
Автор: Shirley Lacy, David Norfolk
Год: 2010
Количество страниц: 168
Формат: PDF
Размер: 1 mb
Язык: English

Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book combines the ITIL® view of configuration management with expert feedback from practitioners who have implemented configuration management in a wide range of real environments. Invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services.



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