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Автор:Revell R., Scott C., Stott T.
Название:Highly recommended - English for the hotel and catering industry
Издательство:Oxford University Press
Для сайта: eKnigi.org
Popular elementary-level course for younger adult learners on hotel and catering courses in schools and colleges, or people training for a carreer in the hospitality sector. It provides the English needed for dealing with customers and colleagues in a variety of hotel and restaurant situations, such as: taking bookings, checking guests in and out, dealing with enquires and complaints, explaining dishes, taking payments. Listening and speaking practice, extended real-world activity at the end of each unit, a language review action with aditional explanations and 'Test yourself' exercise, a multilingual wordlist with vocabulary in French, German, Italian, Japanese and Spanish.